Business Risks Survey

1. Do you have a plan to generate strong repeat business from your existing client base?

Yes

No

Unsure

2. Staff are typically your biggest expense – are your staffing levels appropriate and do you manage staff rosters effectively?

Yes

No

Unsure

3. Are you using accurate financial information to regularly monitor & manage your sales, costs and profit margins?

Yes

No

Unsure

4. Does your pharmacy have modern well located premises, on a secure lease, that attract and retain customers?

Yes

No

Unsure

5. Are you using social media, marketing & loyalty programs to grow your business?

Yes

No

Unsure

6. Have you made a formal growth plan to differentiate your pharmacy, attract new clients and generate more referrals?

Yes

No

Unsure

7. Are your personal, family and business assets protected from a trigger event? (e.g. ill health, bankruptcy, relationship breakdown, death/TPD)

Yes

No

Unsure

8. Do you optimise your productivity and profits with new technology, such as AI and robotics?

Yes

No

Unsure

9. Is your pharmacy dispensing /non dispensing revenue at industry benchmark rates?

Yes

No

Unsure

10. Do you have access to enough funding for both current operations and capital improvements?

Yes

No

Unsure

1. Do you have a plan to generate strong repeat business from your existing client base?	Yes No Unsure
2. Staff are typically your biggest expense – are your staffing levels appropriate and do you manage staff rosters effectively?	Yes No Unsure
3. Are you using accurate financial information to regularly monitor & manage your sales, costs and profit margins?	Yes No Unsure
4. Does your pharmacy have modern well located premises, on a secure lease, that attract and retain customers?	Yes No Unsure
5. Are you using social media, marketing & loyalty programs to grow your business?	Yes No Unsure
6. Have you made a formal growth plan to differentiate your pharmacy, attract new clients and generate more referrals?	Yes No Unsure
7. Are your personal, family and business assets protected from a trigger event? (e.g. ill health, bankruptcy, relationship breakdown, death/TPD)	Yes No Unsure
8. Do you optimise your productivity and profits with new technology, such as AI and robotics?	Yes No Unsure
9. Is your pharmacy dispensing /non dispensing revenue at industry benchmark rates?	Yes No Unsure
10. Do you have access to enough funding for both current operations and capital improvements?	Yes No Unsure