Please select an answer by clicking a response box. Click "Unsure" if the issue needs further consideration or further action.
1. Have you documented a growth plan incorporating strategies to attract new customers and generate referrals?
Yes
No
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2. Are you using accurate financial information to manage and benchmark your store performance?
Yes
No
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3. Do you have a plan to increase your gross profit?
Yes
No
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4. Do you understand what differentiates your pharmacy from competitors and how to effectively market to your customers?
Yes
No
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5. Are you optimising your productivity and profits by using new technology such as dispensary robotics and customer apps (e.g. MedAdvisor)?
Yes
No
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6. Do your staff have the sales and service skills to deliver your pharmacy growth plan?
Yes
No
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7. Are you keeping up with changes and emerging trends in customer demands for your products and services?
Yes
No
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8. Do you maximise your revenue from Federal Government funded pharmacy programs?
Yes
No
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9. Have you assessed your exposure to changes (positive & negative) in government regulation and funding policy?
Yes
No
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10. Do you have adequate funding in place for both operational requirements and capital improvements?
Yes
No
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